About This Policy: This Privacy Policy describes how Skill Technical Hub ("STH", "we", "our", "us"), operating at www.skillthub.com, collects, uses, stores, and protects the personal information of students, visitors, franchise partners, and other users of our website and services. This policy is compliant with the Information Technology Act, 2000 and applicable Indian data protection standards.
Skill Technical Hub is committed to protecting the privacy of all individuals who interact with our platform. As an educational institution that manages student records, examination data, and certification information, we take data responsibility seriously.
By using skillthub.com, submitting an application, or enrolling in a course, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, please refrain from using our services.
This policy applies to:
- All visitors to the skillthub.com website.
- Students enrolled in any STH training program.
- Individuals who apply for student admission.
- Branch center operators and franchise applicants.
- Any person who contacts STH via phone, email, or online form.
We collect personal and non-personal information in the following categories:
| Category | Data Collected | When Collected |
|---|
| Identity Data |
Full name, date of birth, gender, father's/guardian's name, nationality |
During student enrollment / application |
| Contact Data |
Mobile number, email address, postal address, district, state, PIN code |
During registration or inquiry submission |
| Educational Data |
Last qualification, institution name, passing year, marks/grade |
During student admission application |
| Identity Proof |
Aadhaar number (last 4 digits or masked), identity document type |
Submitted with enrollment documents |
| Photo / Image |
Student photograph (passport-size image) |
During enrollment for ID and certificate |
| Academic Records |
Enrollment details, course selected, examination scores, final results |
Generated through the STH platform during training |
| Payment Data |
Transaction ID, amount, payment method type, timestamp |
When a fee is paid online via the payment gateway |
| Branch Center Data |
Center name, address, contact person, Aadhaar/PAN (for franchise registration) |
During center/franchise registration application |
| Usage / Technical Data |
IP address, browser type, device type, pages visited, session duration |
Automatically via cookies and server logs during website visits |
The personal information we collect is used for the following purposes:
- Student Enrollment: To process admission applications, issue Student IDs, and maintain academic records.
- Examination Management: To set up exam accounts, record scores, and publish results via the student result portal.
- Certificate Issuance: To generate and print accurate certificates with student name, course details, and assessment results.
- Communication: To send important notices, result updates, fee reminders, and institutional announcements via SMS, email, or phone.
- Payment Processing: To verify and record fee payments made through the online gateway or branch centers.
- Branch Operations: To manage franchise center logins, student data visibility, wallet transactions, and operational reports.
- Legal Compliance: To maintain records as required by applicable law and government regulatory bodies.
- Platform Improvement: To analyze website usage patterns and improve the user experience on skillthub.com.
We do not use your personal data for unsolicited commercial marketing by third parties, and we do not sell your personal data.
- All student and user data is stored on secure servers managed by STH's technology team. The database is protected by access controls, password hashing, and role-based permissions.
- Sensitive data such as password credentials are stored using industry-standard hashing (bcrypt) and are never stored in plain text.
- The STH platform uses HTTPS (SSL/TLS encryption) to protect data in transit between your browser and our servers.
- Access to student records is restricted to authorized STH administrators and the respective enrolled center — other centers cannot view students outside their own enrollment.
- Physical documents submitted at branch centers (identity proofs, photos) are stored securely at the center level and are not shared beyond enrollment purposes.
- While we implement industry-standard security measures, no system is 100% immune to breaches. In the unlikely event of a data breach affecting user rights, we will notify affected users within a reasonable timeframe in compliance with applicable Indian law.
STH does not sell, rent, or trade your personal data to third parties. We may share data only in the following limited circumstances:
- Branch Centers: Student data is visible to the specific STH branch center through which the student enrolled. Centers can only access their own students' data.
- Payment Gateway Providers: When you make a payment online, your transaction details are shared with our payment gateway partner (e.g., Razorpay or PayU) solely to process the payment. We do not share your card or banking details with STH staff.
- Government Authorities: STH may be required to disclose data to law enforcement or government authorities if legally compelled to do so under a valid order or notice under Indian law.
- Service Providers: We may work with trusted service providers (e.g., SMS/email services) who process data on our behalf under confidentiality agreements and are not permitted to use the data for their own purposes.
- Certification Bodies: If a course is affiliated with an external certification body, minimum required data (student name, course, result) may be shared for the purpose of issuing or verifying the certification.
skillthub.com uses cookies to improve your browsing experience. Cookies are small text files stored on your device by your browser.
- Session Cookies: Used to maintain your logged-in session on the student portal, admin dashboard, or exam portal. These are deleted when you close your browser.
- Preference Cookies: Used to remember user preferences for the website (e.g., language, page layout).
- Analytics Cookies: We may use basic analytics tools to understand how visitors use our website. This data is aggregated and anonymized.
You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain parts of the website, such as the login portals.
We do not use third-party advertising cookies or behavioral tracking cookies.
- All online payments on skillthub.com are processed through a PCI-DSS compliant payment gateway. STH does not store, access, or process your card number, CVV, UPI PIN, or net banking credentials.
- Payment data (amount, transaction ID, method type) is stored in STH's records for the purpose of payment verification, fee receipts, and dispute resolution.
- In case of payment-related disputes, your transaction ID and timestamp may be shared with the payment gateway provider to investigate and resolve the issue.
- STH will never ask for your full card number, OTP, PIN, or banking password through any channel — phone, email, or website. If you receive such requests claiming to be from STH, please report immediately to info@skillthub.com.
STH offers skill training programs that may be accessible to individuals below the age of 18. For students under 18:
- Enrollment requires written consent from a parent or guardian.
- We collect only the minimum data necessary for enrollment and training.
- Parents or guardians may request to view, correct, or delete their child's data by contacting us at info@skillthub.com with verification of guardianship.
We do not knowingly collect personal data from children under 14 without parental consent. If we discover such data has been collected without consent, it will be deleted promptly.
As a user of the STH platform, you have the following rights regarding your personal data:
Right to Access
You may request a copy of the personal data STH holds about you.
Right to Correction
You may request correction of inaccurate or incomplete personal data.
Right to Deletion
You may request deletion of your personal data, subject to legal retention obligations.
Right to Object
You may object to the processing of your data for purposes beyond your enrollment.
Right to Portability
You may request a copy of your data in a readable format to transfer elsewhere.
Right to Withdraw Consent
You may withdraw consent for marketing communications at any time.
To exercise any of these rights, email us at info@skillthub.com with your full name, enrollment number (if applicable), and a description of your request. We will respond within 15 working days. Note: Some rights may be limited where STH has a legal obligation to retain the data (e.g., academic records, financial transactions).
- Student Academic Records: Retained permanently (or for a minimum of 10 years) as required for certificate verification and institutional records.
- Financial / Payment Records: Retained for a minimum of 7 years in compliance with Indian tax and financial laws.
- Inactive User Accounts: Accounts that have been inactive for more than 3 years may be archived or deleted, with prior email notice.
- Branch Center Data: Retained for the duration of the franchise agreement and 5 years thereafter for audit purposes.
- Inquiry / Contact Form Data: Retained for 1 year from submission for follow-up purposes, then deleted.
- Cookies / Session Data: Deleted at end of session (session cookies) or as per the cookie lifespan settings.
The skillthub.com website may contain links to external websites such as partner organizations, government portals (e.g., Skill India, Digital India), or social media platforms. These links are provided for informational purposes only.
STH has no control over the content or privacy practices of these external websites. We are not responsible for the privacy policies or data handling practices of third-party websites. We encourage you to review the privacy policies of any external site you visit through a link on our website.
STH reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or for other operational reasons.
When we make material changes, we will:
- Update the "Last Updated" date at the top of this page.
- Post a notice on the website homepage for significant changes.
- Where feasible, notify registered users via email about substantial changes affecting their rights.
We encourage you to review this Privacy Policy periodically. Continued use of the website after updates are posted constitutes acceptance of the revised policy.
For any privacy-related questions, concerns, data access requests, or to report a potential data issue, please contact our Data/Privacy point of contact:
Privacy Contact — Skill Technical Hub
Bhawani Chhapar Bazar, Deoria,
Uttar Pradesh – India
All privacy requests will be acknowledged within 48 hours and resolved within 15 working days. For urgent data security concerns, please call our helpline directly.
